FAQ
General Information
This FAQ provides information about AIKO Toys, our building block products, and how they are designed to support safe, open-ended play for children aged 4 and above. All AIKO building block sets are made in India, with a focus on quality, safety, and long-term play value.
Q: What are your toy blocks made of?
A: Our toy blocks are made from high-quality, non-toxic ABS plastic, selected for durability, safety, and repeated long-term play.
Q: Are your toy blocks safe for children?
A: Yes. Our toy blocks meet applicable safety standards and regulations. They are designed with smooth edges and are free from harmful chemicals.
Q: Do all building blocks need to be from the same manufacturer to work together?
A: Many building blocks follow standard interlocking brick systems, allowing sets from different sources to integrate and expand play possibilities over time.
Q: What should parents look for in quality building blocks?
A: Parents should prioritise durability, consistent fitting, and safety-tested materials. Compatibility with standard interlocking brick systems is an added benefit for long-term play.
Product Information
Q: Are interlocking building blocks suitable for children aged 4 and above?
A: Yes. From age four, children typically have the coordination and focus needed to engage meaningfully with building blocks, making them ideal for long-term creative play.
Q: Do your toy blocks come in different sizes and shapes?
A: Our toy blocks are designed around a consistent standard interlocking size, while including a variety of shapes and colours to encourage creativity and imaginative building.
Q: Can I purchase additional blocks separately?
A: Yes. We offer expansion packs and individual blocks under our Shop Parts section, allowing you to add to your existing sets over time.
Q: Why is open-ended play important for child development?
A: Open-ended play encourages creativity, independence, and problem-solving by allowing children to shape play themselves rather than following fixed instructions.
Ordering and Shipping
Q: How do I place an order?
A: You can place an order through our website, via Amazon, or by purchasing from one of our authorised retailers.
Q: What are your shipping options?
A: We offer standard, expedited, and express shipping options. Shipping times and costs vary based on location.
Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide. Please refer to our shipping policy for a list of eligible destinations.
Returns and Warranty
Q: What is your return policy?
A: We do not currently offer returns. However, if there is an issue with your order or product, please contact us and our team will review the situation and assist promptly.
Q: Do your toy blocks come with a warranty?
A: Yes. Our toy blocks include a one-year warranty against manufacturing defects. Please contact customer support for assistance with warranty claims.
Customer Support
Q: How can I contact customer support?
A: You can reach our customer support team via email at customercare@aikotoys.com or by phone. We are available Monday to Friday, 9 AM to 5 PM.
Q: Do you offer replacement parts?
A: Yes. We offer replacement parts for pieces that may be missing or affected during packing or manufacturing. Please contact customer support with your order details for assistance.
Educational and Developmental Benefits
Q: How do toy blocks benefit my child’s development?
A: Toy blocks help develop fine motor skills, hand-eye coordination, spatial awareness, and creativity. They also promote problem-solving and critical thinking.
Q: Do you offer educational resources or guides?
A: Yes. Every set includes an idea book designed to help parents and educators make the most of building play.
Special Offers and Promotions
Q: Do you offer any discounts or promotions?
A: We regularly run discounts and promotions. Subscribe to our emails to stay informed about upcoming offers.
Q: Can I get a discount for bulk orders?
A: Yes. We offer special pricing for bulk orders. Please contact our sales team for more information.
Play together, build together:
The more hands, the merrier. Our Aiko blocks help build on children’s social skills and so they can explore endless possibilities together.
Houses, cars, birds, animals, fruits, boats, planes!
Aiko blocks come in attractive colours and perfect lock-fitting to build a wide variety of things
Where imagination becomes reality:
Kids can build and rebuild to their heart’s desire!
Aiko blocks come in a range of free-play and themed sets.
Parents approved:
Aiko blocks are fun for both children and parents to play with, and parents especially love how they keep children entertained for hours in constructive play
