Terms & Conditions
**Privacy Policy**
This privacy policy ("Policy") outlines how AIKO ("we", "us", "our") uses, handles, and processes the data you provide us when using our products or services. By accessing this website or availing goods/services from us, you agree to the terms of this Policy, and consent to our use, storage, disclosure, and transfer of your information as described herein.
We are committed to protecting your privacy in accordance with applicable laws and regulations. Please familiarize yourself with this Policy to understand how we handle your data.
AIKO may update this Policy periodically, and it is recommended to review this page for the latest version.
**Data Collection**
We may collect the following information:
- Name
- Contact information including address and email address
- Demographic information, preferences, or interests
- Personal Data or Other information relevant/required for providing goods or services to you as per Indian laws
Note: We do not store credit card, debit card, or similar card data. All data collected is in compliance with applicable laws and guidelines.
**Use of Collected Data**
We collect data for the following purposes:
- Internal record keeping
- Improving our products or services
- Providing updates on products or services, including special offers
- Communication with you
- Internal training and quality assurance purposes
**Sharing Your Data**
We may share your information with:
- Third parties, including service providers to facilitate goods/services, respond to queries, fulfill orders, or for operational and business reasons
- Our group companies (as relevant)
- Auditors or advisors as required for their services
- Governmental bodies, regulatory authorities, law enforcement authorities as required by legal obligations or compliance requirements
**Use of Cookies**
We use cookies to collect information and understand customer behavior. You can manage your cookie preferences in your browser settings. Third-party service providers may have their own privacy policies regarding cookie usage.
**Your Rights**
- Right to review and request correction or amendment of your data, where feasible
- Withdrawal of consent to use your data at any time, by writing to customercare@aikotoys.com. However, this may impact our ability to provide services/goods.
Please note that these rights are subject to our compliance with applicable laws.
**Data Retention**
We retain your information:
- For the duration of our business relationship with you
- As permitted under applicable law, even after termination of our relationship, in compliance with this Policy and applicable laws
**Data Security**
We employ commercially reasonable and legally required measures to safeguard your information and data integrity.
**Queries/Grievance Officer**
For questions, grievances, or clarifications about this Policy, please contact us using the contact information provided on our website.